Privacy Policy

Privacy Policy
Last Updated: 1/18/25

Spekkel Flow (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data that we collect from you. This Privacy Policy explains how we gather, use, store, and protect your personal information when you visit our website or use our services.
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1. Scope of this Privacy PolicyThis Privacy Policy applies to all information collected or submitted through:
• Our website, https://spekkelflow.com
• Any related services, tools, or applications provided by Spekkel Flow

By accessing or using our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of our site and services.
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2. Information We Collect

1. Personal Data
o Contact Information: Name, email address, phone number, and job title.
o Account Details: Usernames, passwords, and account preferences.
o Billing Information: Credit card details or other payment information, which may be processed by third-party payment providers.
2. Usage Data
o Website Usage: Pages visited, time spent on pages, and click behavior.
o Device Information: IP address, browser type, operating system, and device identifiers.
o Log Data: Activity logs such as login times, date stamps, and other system-related events.
3. Cookies and Similar Technologies
o We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and tailor advertising.
o You may adjust your cookie preferences through your browser settings. Disabling cookies might impact certain features of our website. ________________________________________

3. How We Use Your Information

We process your personal data for the following purposes:
1. Service Provision
o To set up and maintain your account.
o To provide our marketing automation, funnels, and communication tools.
2. Communicationo To respond to your inquiries and support requests.
o To send transactional messages such as account confirmations, invoices, technical notices, and security alerts.
3. Marketing
o To send you marketing emails or SMS messages (when legally permitted) about our services, promotions, or other information we think may be of interest to you.
o You can opt out of marketing communications at any time by following the unsubscribe link in these messages or contacting us directly.
4. Analytics and Improvements
o To understand how users interact with our website and services.
o To improve our features, functionality, and user experience.
5. Compliance and Enforcement
o To comply with applicable laws and regulations.
o To protect against or investigate fraudulent or illegal activities.
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4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:
1. Consent: Where you have given explicit permission, such as for receiving marketing messages.
2. Contractual Necessity: Where processing is required to fulfill a contract with you (e.g., providing our services).
3. Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our platform) and does not override your rights.
4. Legal Obligations: Where we must comply with legal or regulatory requirements.
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5. Data Sharing and Disclosure
We may share your information in the following circumstances:
1. Service Providers
o We engage trusted third-party vendors to perform certain business-related functions, such as payment processing, hosting, analytics, and customer support. These providers have access to your personal data only as necessary to perform their tasks on our behalf.
2. Business Transfers
o If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
3. Legal Compliance and Protection
o We may disclose your information when we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or investigate or prevent wrongdoing.
4. With Your Consent
o We may share or disclose your personal data for any other purpose with your explicit consent.
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6. International Data Transfers
Your personal data may be transferred to and stored in countries other than the one in which it was originally collected. We will take appropriate measures to ensure that your data is transferred in accordance with this Privacy Policy and protected by adequate safeguards, such as Standard Contractual Clauses where required.
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7. Data Retention
We keep your personal data for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
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8. Security Measures
We implement reasonable technical, administrative, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure. Examples include:
• Encrypted connections (SSL/TLS) for data in transit
• Secure data storage with restricted access
• Routine audits and network monitoring
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
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9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
1. Access, Update, or Delete your personal data.
2. Restrict or Object to certain forms of processing.
3. Withdraw Consent at any time if processing is based on consent.
4. Data Portability, to receive a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the email address provided below. We may ask you to verify your identity before fulfilling your request.
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10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us. We will take steps to delete such information as soon as possible.
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11. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party services you visit.
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12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.
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13. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or wish to exercise your rights, please reach out to us at:
Spekkel Flow
Email: support@spekkelflow.com
We will make every effort to address and resolve your inquiries.
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By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree to the terms, please discontinue use of our site and services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.